Residents

We believe that long-term, satisfied residents are a direct result of well-maintained and high quality rental units that are backed up with excellent customer service.

At Concept Property Group, we offer the best in customer service. We are professionals, and are here to help you enjoy your home to the fullest. We offer state-of-the-art building management software, which allows building managers and residents to have quick and easy access to the tools necessary to check account balances and schedule maintenance requests.

Please feel free to contact one of our rental specialists for any inquiries you may have. At Concept Property Group we take great pride in the work we do and the service culture that has been established.

Contact Concept Property Group

We understand that the process of finding your desired accommodations can be time consuming and often frustrating. We are here to help online, by phone and through these helpful resources created to make this your one-stop-shop.

If your new to the area or just not sure what type of property would suit your needs, please contact one of our rental specialists for consulting.

Phone Number:: (866) 319-2173
Fax:: (888) 595-9935
Email:: [email protected]

Resources for Residents

Below is a list of the residential forms and files for each region that you can download

Alberta, Canada

Residential Forms & Files

Ontario, Canada

Residential Forms & Files

Saskatchewan, Canada

Residential Forms & Files

Most Popular Questions

Below is a list of the most FAQs we get. For a more extensive list, click here.

Pet are welcome on approval, what does that mean?
Were animal lovers and understand that so are you. Just like there is a screening process for new tenants we do the same kind of thing for pets. We welcome pets upon approval means we like to know the specifics of your pet, breed, size, routines in order to determine if it’s a good fit. We reserve the right to charge a pet deposit fee, which covers any damage done by pets, and just like the security deposit, will be returned to you after a move-out inspection is completed without any damage.

**This content is subordinate to local tenancy laws
What payment method is accepted for paying rent?
Our preferred method of payment is through a pre-authorized debit from your bank account. Once you have completed a ‘Pre-Authorized Debit’ (PAD) agreement you then authorize us to debit your account on a monthly basis for the entirety of your lease. Once you give notice to vacate premise we cancel your PAD and the automatic payments are stopped.
How Long Is the Lease?
At a minimum, we require a one-year lease be signed. After one year you are on a month-to-month basis with the same agreement and conditions without the fixed term. If you wish to end your lease once the one year term has matured, 30 days written notice is required.

**This content is subordinate to local tenancy laws
Why a security deposit and how much are they?
A security deposit is required for all leases. This sum of money is given to the landlord in-trust, which is used to cover any potential property damage incurred during the entirety of ones lease. The security deposit is due prior to taking possession of your property. An additional deposit is required for pets. If upon move out inspection, there is no damage or costs associated then both the damage deposit and pet deposit will be returned to you within 2 weeks of vacating the premises.

**This content is subordinate to local tenancy laws
How do you screen tenants?
We use a variety of sources to determine whether or not a tenant would be a good fit. First, based on the information you provide us on the Application for Tenancy we check references on past and current landlords to get feedback on pay habits, condition of rental unit and how they viewed you as a tenant. Second, we ask for employment history so we can follow up with current employers to verify income and get feedback from your supervisor. We also perform a ‘soft credit report’ that notifies us of any delinquencies or fraudulence on your credit history. Lastly, once a showing of the property is scheduled, we take that as an opportunity to meet the person behind the application. All of these are factors we take into account when reviewing an application for tenancy.

**This content is subordinate to local tenancy laws

Contact Concept Property Group

Contact Us Today!

Resources for Residents

Alberta, Canada

Ontario, Canada

Saskatchewan, Canada

Most Popular Questions

Pet are welcome on approval, what does that mean?

What payment method is accepted for paying rent?

How Long Is the Lease?

Why a security deposit and how much are they?

How do you screen tenants?

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